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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Green

June 11, 2026

5  out of  5
rating by Daniel Green
"I had a great experience working with Deanna on my new insurance policy. She was friendly, professional, and very responsive. Diana was able to get my policy updates resolved quickly during a short phone call, which I really appreciated. Great customer service and an easy process overall!"
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Mara Armbruster

June 8, 2026

5  out of  5
rating by Mara Armbruster
"When i had some questions about my auto insurance policy Deanna was so very helpful with answering all questions and taking the time to go through my whole policy with me to determine why my payments were why they were. Deanna took the time to explain everything to me and was very helpful."
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Jessica Kyarsgaard

May 28, 2026

5  out of  5
rating by Jessica Kyarsgaard
"Deanna McDermott was great to work with! Very friendly and answered all of my questions. Five stars!!"
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Anthony Muenster

April 27, 2026

5  out of  5
rating by Anthony Muenster
"Deanna was very helpful in answering my questions I had on our vehicles policies. She help me to understand how they are combining our policies. Thank you Deanna"
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Todd Olmstead

April 21, 2026

5  out of  5
rating by Todd Olmstead
"I had a question on a claim and reached out to my State Farm representative. Kathryn took my call and was very helpful, professional, and courteous. She looked into my question and called me back within just a few minutes with the answers I needed. Appreciate the customer service and knowledge from Kathryn and the Rachel Fitzpatrick Brown office. Thank you!!"
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Todd Hagen

April 17, 2026

5  out of  5
rating by Todd Hagen
"Deanna McDermott is an absolute pleasure. Anytime I have a question or need help with an insurance issue, she is very prompt in returning my call and taking all the time I need and making sure I understand everything. Five stars isn't enough. There should be more. Thank you Deanna for your great service."
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Joy Jacobs

April 14, 2026

5  out of  5
rating by Joy Jacobs
"Deanna was fantastic to deal with. She was kind, helpful and patient. She even laughed at my silly jokes. She was a complete professional...100%! Thank you, Deanna! 😁"
We responded:
"This is great to hear! Thank you for leaving us a 5 star review. We really appreciate that!"
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Vince Mohr

April 14, 2026

5  out of  5
rating by Vince Mohr
"Deanna was very welcoming and great to deal with. She is very thorough and respectful. She’s the one thing that has been consistent with the office in Maquoketa for many years. Thank you for your service Deanna."
We responded:
"Thank you for leaving us a 5 star review! We appreciate you Vince!"
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john mitts

April 6, 2026

5  out of  5
rating by john mitts
"Had several questions about our umbrella policy,called the office and Deanna called me back,was able to answer all my questions,was pleasant and knowledgeable,,very good experience dealing with a " real" person"
We responded:
"Thank you for the 5 star review John! We appreciate your business"
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Nicole Davis

March 30, 2026

5  out of  5
rating by Nicole Davis
"Deanna was more than helpful. She was very professional and understanding. She addressed our issue, came up with a solution and followed through to ensure everything was good. We highly recommend Deanna to help with anything, she really knows her stuff!"
We responded:
"That's great! Thank you for the 5 star review Nicole!"
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Nick Noel

March 20, 2026

5  out of  5
rating by Nick Noel
"I had a very good experience yesterday dealing with State Farm when dealing with Deanna McDermott. She was extremely helpful in helping me figure out the changes that were being made to my account. She was very pleasant and knew what and how to answer each of my questions. Thankyou Deanna."
We responded:
"Thank you for being such a loyal customer Nick! We really appreciate your feedback!"
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Sarah Tschiggfrie

March 20, 2026

5  out of  5
rating by Sarah Tschiggfrie
"Rachel has been extremely helpful at every step of the way."
We responded:
"This awesome! Thank you Sarah :)"
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Pamela Mottet

December 22, 2025

5  out of  5
rating by Pamela Mottet
"State Farm has been my Insurance provider for 50 years! They have always been fair and helpful no matter which service is needed. Claims are settled quickly and as expected. I'm not sure how long Deanna McDermott has been with them, but I know it has been quite some time. She is understanding, helpful, and knowledgeable whenever I call the office for insurance assistance. If there is something she needs to get back to me about, she does it quickly and accurately! If anyone needs help or has an insurance question, call the office and ask for Deanna McDermott! She is friendly and efficient, every time!"
We responded:
"Thank you Pam! We really appreciate your 5 star review :)"
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Julie Cirks

October 24, 2025

5  out of  5
rating by Julie Cirks
"Deanna McDermott was extremely helpful when my debit card had to be replaced and my auto bill happened to be due at the same time. She walked through the issue I called about, discovered another bill at risk of lapse, and assisted in updating my profile information for State Farm App access."
We responded:
"Thank you for the 5 star review Julie! Thank you for being a wonderful customer :)"
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Wendy R. Richards

October 16, 2025

5  out of  5
rating by Wendy R. Richards
"We’ve been with State Farm for a long time and always enjoy working with the Rachel Davis office. The staff are great and know how to take care of us. Thanks so much!"
We responded:
"Thank you Wendy! We're lucky to have your business!"
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Matthew Waack

October 2, 2025

5  out of  5
rating by Matthew Waack
"State Farm has always gone above and beyond whenever I’ve needed their services! Would highly recommend Rachel and her team at the Maquoketa State Farm office!"
We responded:
"Thank you Matthew! Your 5 star review is greatly appreciated."
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Naser Shahrivar

September 18, 2025

5  out of  5
rating by Naser Shahrivar
"Fantastic customer service! A huge supporter of the community! Fast and friendly service."
We responded:
"Your feedback means so much! Thank you for the wonderful review."
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Rachel Hammerand

September 4, 2025

5  out of  5
rating by Rachel Hammerand
"Deanna is great, very thorough, makes sure you know what you are getting!"
We responded:
"Thank you for the 5 star review Rachel! We really appreciate you!"
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Joe Hemminger

August 7, 2025

5  out of  5
rating by Joe Hemminger
"Deanna is a gem to work with on any policy inquiries! Highly recommend!"
We responded:
"This is great :) Thank you for sharing your experience."
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Cathy Ostert

June 10, 2025

5  out of  5
rating by Cathy Ostert
"We have had State Fram Insurance for many years. Deanna is a gem! I know if I have a question, she can answer it with the utmost professionalism. If I have a problem, once it's in Deanna's hands, it will be resolved quickly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terry Meyer

May 22, 2025

5  out of  5
rating by Terry Meyer
"Very good customer service from Deanna updating my coverage this morning!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ray Zirkelbach

May 21, 2025

5  out of  5
rating by Ray Zirkelbach
"Deanna and Michelle have been great at setting me up with appropriate and affordable insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sarah Pinion

May 19, 2025

5  out of  5
rating by Sarah Pinion
"I called regarding questions on my bill. Deanna was amazing! She was friendly, efficient and answered all my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steve Klemme

May 13, 2025

5  out of  5
rating by Steve Klemme
"Deanna was very helpful in explaining things to me. She was very pleasant and polite. I would recommend her to anyone needing assistance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jesse Meloy

May 5, 2025

5  out of  5
rating by Jesse Meloy
"State Farm Insurance has been a great Insurance company that we have had for many years now."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"